At Radiant Labs, protecting the privacy and security of our customers is a responsibility we take seriously. This Privacy Policy explains how we collect, use, and protect personal information when customers interact with our website.
Information We Collect
When customers place an order or interact with our website, certain information may be collected to facilitate transactions and improve the user experience.
This information may include:
• Name and contact details
• Shipping and billing addresses
• Email address
• Payment information
• Order history
• Device and browsing information related to website usage
Payment details are processed securely through trusted payment providers and are not stored directly on our servers.
How We Use Your Information
The information collected by Radiant Labs may be used for several purposes, including:
• Processing and fulfilling orders
• Providing customer support
• Communicating order updates and shipping notifications
• Improving website functionality and customer experience
• Sending promotional communications when customers have opted in
Radiant Labs uses this information only as necessary to operate our business and provide a smooth shopping experience.
Data Protection
We implement industry-standard security measures designed to protect personal information from unauthorized access, disclosure, or misuse.
While no online system can guarantee absolute security, Radiant Labs continuously monitors and updates its practices to maintain a high level of data protection.
Sharing of Information
Radiant Labs does not sell or rent customer personal information to third parties.
Information may only be shared with trusted service providers who assist with essential business operations such as:
• Payment processing
• Shipping and logistics
• Website analytics
• Customer support services
These partners are required to maintain confidentiality and handle data responsibly.
Cookies and Website Technologies
Like many websites, Radiant Labs may use cookies or similar technologies to improve browsing performance, analyze website traffic, and personalize the user experience.
Customers can adjust cookie settings through their browser preferences at any time.
Customer Rights
Customers may request access to, correction of, or deletion of their personal data by contacting Radiant Labs directly.
To submit a request regarding your data, please contact our support team.
Policy Updates
Radiant Labs may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Updates will be posted on this page, and continued use of the website constitutes acceptance of the revised policy.
Contact Information
If you have any questions about this Privacy Policy or how your data is handled, please contact us at:
Radiant Labs is committed to maintaining transparency and protecting the trust placed in us by our customers.